CBP Cargo & Parcel Tracking Portal
U.S. Customs and Border Protection (CBP) is leveraging the U.S. Treasury’s Pay.gov service to modernize payment processing and provide the public with an online bill payment option.
CBP Cargo & Parcel Tracking Portal
Verify the customs status and outstanding billing information for incoming shipments.
Beginning March 2026, most bills generated by CBP will include a QR code, as well as step-by-step instructions, directing the public to the appropriate Pay.gov form (see below for a copy of those instructions). Once at the Pay.gov form, the public will complete the required payor identification and bill/payment fields, authorizing CBP to pull the funds via ACH Debit from the payor’s U.S. Bank Account and pay the related bill(s), providing expedited clearance of the outstanding bill* and avoiding the accrual of any additional interest.
To Pay Electronically via Pay.gov
Benefits of Online Bill Payment:
- Collection date credited per the Pay.gov confirmation "Payment Date," avoiding the accrual of any additional interest on an outstanding bill*
- Instant electronic receipt and payment confirmation log history.
- Eliminates mail delay transit times, avoiding overdue interest charges.
For additional assistance, please contact the Billing Help Desk at 317-614-4811 or email billinginquiry@cbp.dhs.gov.
Additional Payment Options
CBP will continue to utilize a lockbox facility at the U.S. Bank in St. Louis, Missouri to receive, process, and post most bill payment types. Please review the following and ensure payment is sent to the correct address (below):
- Interest is assessed on bills based on the date CBP receives payment.
- Note the "Amount Due After" date printed on your bill to account for interest that could accrue while your payment is in transit.
- Allow a minimum of 7-10 days for payments sent by U.S. Postal Service (USPS) regular mail.
- Allow a minimum of 2-3 days for payments sent by USPS overnight express mail.
- If additional interest is assessed and your submitted payment did not satisfy the debt in full, a new balance will be due and billed.
- Include the bill number(s) and amount(s), itemized by bill if appropriate, to be paid with your payment. This information may be included on the check or you may include a separate remittance slip with the payment. Missing details will delay application.
USPS Address for U.S. Bank Lockbox:
Use for regular envelope postal mailings.
Overnight Courier Address (Other than USPS):
Note: This address should only be used as a last resort due to increased chance of courier routing delays.
Surety Payments
If a surety has received a check from a principal in payment of bills and is simply forwarding that check to CBP, the surety should mail that check to:
U.S. Customs and Border Protection
#979126
3180 Rider Trail South
Earth City, MO 63045
If a surety is sending its check to pay bills (other than FP&F bills) that are owed by their principal, the surety should mail their check to the Revenue Division at the following address:
Revenue Division - Cashier
8899 East 56th Street
Indianapolis, IN 46249